Privacy Policy

Last updated: July 31, 2026

ywmixing ("we," "our," or "us") operates the website mixingwork.com. This privacy policy explains what information we collect when you visit our website or contact us, how we use that information, and what choices you have. We are a B2B manufacturer; the information we handle is limited to business and engineering inquiry data, and we treat it with appropriate care.

1. Information We Collect

We collect only the information that you voluntarily provide to us or that is generated automatically by your visit to our site.

Information you provide directly: When you contact us by email at [email protected], we receive whatever information you choose to include in your message. This typically includes your name, company name, email address, country, phone number (if provided), and the technical details of your inquiry — such as fluid type, flow rate, pressure, temperature, pipe size, and material preferences. We use this information solely to respond to your inquiry, prepare a quotation, and provide engineering recommendation.

Information collected automatically: Like most websites, our server logs basic technical information about your visit, including IP address, browser type, referring page, and timestamps. This data is used only in aggregate to understand traffic patterns and improve the site; it is not used to build personal profiles or to identify individual visitors.

2. How We Use Your Information

We use the information you provide to:

• Respond to your inquiry and provide technical support
• Recommend an appropriate static mixer model and configuration for your application
• Prepare and deliver a quotation
• Process and fulfill orders, including manufacturing coordination, quality documentation, and shipping
• Communicate with you about your project, including follow-up questions, delivery updates, and post-installation support
• Maintain our internal records of past projects for reference, warranty, and recurring business

We do not use your information for marketing automation, retargeting, behavioral profiling, or any form of advertising. We will not add you to a newsletter or marketing list without your explicit opt-in.

3. Information Sharing

We do not sell, rent, lease, or otherwise share your information with third parties for their own purposes. Period.

The only circumstances under which information may be shared are:

• Service providers: We use email and document-storage providers to operate our business. These providers receive only the information needed to perform their function and are bound by standard confidentiality obligations.
• Shipping and logistics: When you place an order, we share delivery information (name, address, contact details) with shipping carriers, freight forwarders, or customs brokers as needed to deliver your equipment.
• Legal compliance: If we are required to disclose information by applicable law, regulation, court order, or governmental request, we will do so to the extent legally required. We will not voluntarily disclose information beyond what is mandated.
• Business transfers: In the event of a merger, acquisition, or sale of assets, customer information may be transferred to the acquiring entity under the same privacy commitments.

4. Data Security

We take reasonable measures to protect the information you share with us. Inquiries and project correspondence are stored in password-protected email accounts and access-controlled document repositories. Access to customer information is limited to employees and contractors who need it to perform their work — primarily engineering, sales, manufacturing coordination, and shipping.

While no system is perfectly secure, we apply commercially reasonable safeguards appropriate to the sensitivity of the information. If you have specific security or data-handling requirements (for example, an NDA, ITAR restrictions, or your company's vendor security questionnaire), please contact us and we will work with you.

5. Cookies

Our website uses a minimal number of cookies, and only for essential functionality. We do not use third-party advertising cookies, retargeting pixels, or cross-site tracking technologies.

The cookies we may set are limited to:

• Functional cookies — to remember simple preferences such as mobile menu state
• Session cookies — for basic site operation, which expire when you close your browser

You can configure your browser to refuse cookies or to alert you when cookies are being set. Disabling cookies will not prevent you from accessing the site or contacting us, but some convenience features may not function.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Correct inaccurate or outdated information
• Request deletion of your information, subject to our legal and legitimate business record-keeping obligations
• Object to processing or request restriction of processing in certain circumstances
• Request a copy of the information you provided in a portable format

To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Request." We will respond within 30 days.

7. Data Retention

We retain inquiry and project information for as long as we have an active business relationship with you, plus a reasonable period thereafter for warranty, support, and legal record-keeping purposes. Inactive records are reviewed periodically and securely deleted when no longer required.

8. Children's Privacy

Our website and services are intended for business and professional use. We do not knowingly collect information from individuals under the age of 16.

9. Links to Other Websites

Our site may contain links to external resources (technical standards bodies, industry associations, supplier pages, etc.). We are not responsible for the privacy practices of those third-party sites. We encourage you to review their policies separately.

10. Changes to This Policy

We may update this privacy policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be reflected by an updated date, and where appropriate, a notice on the site homepage.

11. Contact for Privacy Questions

If you have any questions about this privacy policy or our handling of your information, please contact us: